SHIPPING

SHIPPING 

 

The Liza Emanuele e-boutique ships worldwide.

Free standard delivery on orders over $100 within Australia.

International standard delivery fee of $45 applies to all orders being shipped to an international address.

 All orders are shipped using a registered prepaid satchel provided by the Australian Post or Star-Track.

 The average delivery times for Standard delivery in Australia can be up to 7-10 business days, and international standard delivery can be up to 30 business days.

 All orders are shipped within 24-48 business hours and customers will be notified when their order is dispatched.

 Please be advised that there may be a delay of 1-2 business days during extremely busy periods, such as sale or public holiday.

 

Sale Items

Please be advised that the Liza Emanuele e-boutique does not offer returns or exchanges on any sale,discounted or promotional items. We kindly ask that you consider your items carefully before making a purchase.

Faulty Items

We do apologise for any inconvenience a faulty garment may cause and will refund at our discretion for any items deemed faulty. Please note that garments that are damaged as a result of wear and tear are not considered to be faulty. The full cost of the item will be refunded.

Returns Process

We would like to make it as easy as possible for you to make a return or exchange.

Please contacting us at info@lizaemanuele.com or call (08) 8377 7884 within 7 days of receiving your order and confirm whether you wish to exchange for an alternate size or return as a refund. An authorised member of the team will then contact you to approve the return or exchange.

Our return address is:

Liza Emanuele Boutique
147 King William Road
HYDE PARK
South Australia 5061
(08) 8377 7884

Garments must be returned in a saleable condition. Any garments that have been worn, damaged, altered or washed will not be accepted for refund or exchange. Please be mindful that we do not exchange or refund hosiery/shapewear and accessories due to hygiene purposes. Returns must be by registered post. Liza Emanuele Boutique will not be responsible for any loss or damage of items on return shipping.

Happy shopping!